Category: Chiropractic

give-notice

3 reasons why it’s critical to give Health Professionals at least 24 hours notice.

If you have gone to a health professional in the past you would have noticed a sign or a notice on their intake form that asks for 24 hours notice if you need to cancel or reschedule an appointment.

Working in the health industry for over 15 years and managing clinics for 10 years, I have realised and understood the impact of a late cancellation or a no show.

Here are 3 reasons why I believe it is critical to give a minimum 24 hours notice:

 

1. Someone in need of treatment can benefit.

A last minute cancellation means that even if the health professional had a waiting list, those on the list find it hard to book on short notice as they may have to organise someone to pick up the kids or leave work. Etc

People need time to organise themselves in most situations and the last minute cancellations are hard to fill. With 24 hours notice we are able to have spots ready for ‘in need’ patients and patients on waiting lists readily available.

 

2. The Health Professional maintains financial security

The majority of health professionals are paid per patient by commissions or other arrangements. This is the livelihood of health professionals who, like the rest of us, rely on a steady source of income to live. When a patient gives late notice the health professional also suffers.

With a decent amount of notice, there is a higher probability the booking will be filled and the health professional can help someone else and make the money they survive off.

 

3. You avoid late cancellation fees!

No one wants to pay for a treatment they didn’t receive.

We do understand that some circumstances are unavoidable and for those reasons people give late notice, so in some instances the fee is waivered, but this doesn’t happen often.  Save yourself the money and do not cancel late!

If you are not confident you will make the appointment, reschedule it as soon as you receive the reminder message.

 

The follow on affects not only interrupt your health but can influence other people’s health and the health professional’s livelihood.

We would prefer you keep your appointment to ensure your health is not compromised, but as soon as you feel there may be an issue with your attendance please reschedule ASAP.

We would love your thoughts on the matter so please leave feedback.

 

In Great Health

Charbel Chehade

Clinic Manager at Dulwich Hill Chiropractic & Therapeutic Centre

michelle-blog

5 reasons to get a massage from Michelle

1. One with Nature.

We are in the natural health care industry and Michelle ensures that she is in touch with nature on a regular basis. From going to the beach daily to sitting in the park in her breaks, it ensures she has a clear mind and healthy body. This just rubs off on you when you are getting a massage. You feel you are amongst nature, even though you are face down in a room.

2. Just breathe!

You will notice Michelle’s emphasis on breathing during your treatment. Within a couple of minutes you notice your body moulding to the bed as you start to let go a little. Breathing and relaxing work hand in hand. It makes the benefits of the massage greater. Don’t worry, Michelle will continue reminding you to breathe through the massage if you need it.

3. Comfort in connection.

You automatically feel a connection when you meet Michelle. Being such a personable human being you feel comfortable around her and you get that vibe when you first meet her. Michelle is easy to get along with and you just feel more relaxed when in her care. Which is half the battle won!

4. Knot finder.

If you have a knot she will find it. It’s like her hands go searching for it. The good news is you don’t feel like you are being torn apart. Michelle goes at your pace and with the breathing and relaxation you notice you are not so defensive and tender when those nasty knots are worked on.

5. Breaks between patients

Michelle has requested that she has a break between every patient. This means that for every patient she is tuned in and ready to go. Michelle loves to give her all, so those breaks give her that energy she needs to ensure that each patient gets the best of care.

5-reasons-tim-blog

5 reasons to be treated by Tim our Chiropractor

5 reasons to be treated by Tim our Chiropractor:

1. He has a constant desire to learn and improve his ability to help patients.

Tim is looking to not only improving on what he knows but looking to add another dimension to the game of treatment and chiropractic. One of the courses Tim is studying at the moment is Clinical Neuroscience at the Carrick institute. Some of the things that he has shown me are amazing and the indepth analyisis of the effects of the nervous system can really help treat so many conditions in a different way to give a different result. Exiting things to look forward to as a patient!

2. He has a Sports Science degree

This means that when he runs his assessments he also brings in that added factor of biomechanics and the science of movement. Don’t get me wrong all chiropractors learn biomechanics, but with a sports science degree it means that you have an in depth view of this science. It also means that when you get exercise and stretching advice, it’s from a sports scientist.

3. He is Honest

Tim is one of those guys who tells it how it is. He likes to give his honest opinion on a range of topics and he likes to give his honest opinion when it comes to your health. If he believes you can benefit from his treatment then he will tell you, and if he believes you won’t, he will refer you yto someone who can. Nothing worse than empty promises and Tim hates it the most. It’s so important to all of us, that when we put our own care into someone else’s hands we want to be able to trust them.

4. He used to be a Mechanic

He views the body like a machine. He understands all the components and knows that, like a car, if the body is not serviced and finetuned, it can either cause other issues or exacerbate your current issue. Investigation is another great attribute of being a mechanic. Getting to the cause of a problem is as important in car mechanics as it is body function.

5. He loves Chiropractic

He loves it, he believes in it, he understands it and he loves practicing it. It’s great to be able to see a health professional who is in the profession for the right reasons. You can at least expect that with Tim, you will get a guy who loves what he does and respects what the profession has to offer.

Please comment or like this article to reflect your views on this blog.

Thank you
Charbel Chehade
Manager

nigel-tim-blog

Inside the minds of Nigel and Tim Part 2

How do you feel about the current scrutiny from the Australian Medical Association and other associated boards? Is it warranted?

Nigel: It’s hard to digest really. As we have mentioned before I have a great relationship with many local GPs in the area. So to have them say stuff about our profession is quite disheartening. I have tried to steer clear of the negativity so I haven’t followed it too much, but when someone brings it up it is quite upsetting. Is it warranted…again I try to steer clear of the negativity and stick to what I do best. I will continue my good relations with the health professionals I work with and I believe getting the right results for our patients will be the positive outcome.

Tim: Unlike Nigel I have been following it a bit more, but like Nigel I find it upsetting that the whole chiropractic profession can be put into disrepute because of a handful of chiros. We are heavily governed by AHPRA to ensure we meet strict guidelines, and this applies to everyone. If some don’t follow the rules, all chiros shouldn’t be punished for it. Is it warranted? To an extent, but this goes for every type of health professional though. If you don’t follow the rules in Australia, which are there for a reason, then you should be in trouble. At the moment it feels like only disobedient chiropractors are put under the spot light and not other disobedient health professionals. What has annoyed me is that they have tried to discredit our profession by saying that it is unscientific. If there are some who try methods that are unproven scientifically then that is something that should be looked at in more detail. To tarnish the name of chiropractic because of this tiny minority is extremely frustrating when the whole reason I got into chiropractic is because of its heavily researched views, techniques and treatments.

How do you feel the Chiropractic profession can improve in Australia?

Nigel: I believe we need better collaboration with all other Allied Health professionals, including GP’s and Surgeons. I, like nearly every other chiropractor believes we are great contributors to the health industry in Australia and around the world. I believe we need to be in direct contact with other professionals so we can work together to create healthier communities. Chiropractic will get better and stronger if this was in place.

Tim: I believe the profession itself is doing well but, if we had better representation from our associations in the public and community health sphere it could improve the profession in general. Community awareness is important. I believe chiropractic in Australia needs more funding to conduct research on large scales to further its support.

What is the greatest allied health professional ally to chiropractic and why?

Nigel: Well there is no dodging the obvious. Massage ties in really well. That is the reason we have massage therapists at our clinic, and the main reason many people get a combo treatment. Although we do soft tissue work, the remedial massage ensures we can get a greater result. In close second place, podiatry would be there, due to the foot alignment and correction aspect of it. If the foundation is aligned the pelvis and spine are healthier.

Tim: I would have to say remedial massage is really helpful, but I also think Pilates is great. If more people could work to strengthen their core it could ensure that each patient can reach and maintain better levels of good health in a shorter period of time.

I hope this Q&A is helpful to you. It is important our community understands the position of their local health professionals. If you have any questions or comments please respond to this blog post.

Regards,
Charbel Chehade
Clinic Manager

stress

Why you stress, and what are you doing about it?

We live in a world today where technology seems to be ruling our lives. We are finding ways to entertain ourselves in every way possible, which in turn is leaving no room for ‘me time’. Now I don’t mean the ‘me time’ where you can sit in front of the television, or scroll through Facebook and the likes, or occupy your time with something else. I mean the ‘me time’ where you can actually take a deep breath, enjoy a time out away from the world (not the earth) to listen to your thoughts, or just enjoy what our beautiful earth has to offer.
How many times have you heard the phrase – ‘wow, time is just flying by’, or ‘can you believe we are already in so and so month?’ Well, time is actually flying by. We are just too occupied to realise it. On top of our everyday activities, like work and play, we are losing time for the ‘rest’ part of that phrase. Yes we are probably sleeping, but are we sleeping the best we could be? Yes we are resting, but are we really taking the time to really rest?
Much of the latest research is indicating that stress related days off from work are on the rise, depression is on the rise, there is more communication breakdowns between family, friends etc and what are we really doing about it?
There are some stresses which we might not be able to avoid like going to work, meeting deadlines, looking after family, paying bills, etc, but it is important to look at reducing those added stresses. By taking small steps which lead to major changes, you can really attempt to break that cycle and help reduce that added stress in your life.
Here is what we suggest:
• Start by taking 10 minutes out of your day to sit there and breathe. Pick a nice place to sit, don’t look at your phone, do it on your own, and absorb what is around you and what is inside of you. This is a small commitment that allows for a time out in your day.
• Include exercise in your life. Try to exercise twice a week. It doesn’t need to be vigorous.
• Drink plenty of water through the day and include more vegetables in your diet. As we say here at DHCTC – eat well-ish.
• Stop yourself from scrolling through social media at least a couple of times through the day to give you some time to process your thoughts. Stop walking with your eyes glued to the phone in your hand, it’s quite dangerous.
• Allow yourself time for a massage at least once a month. Even if it’s just a half hour massage, it could help so much.
• Respond to your body better. If you are in pain, do something about it. If you feel anxious, do something out it. If you are sick, do something about it. Stop putting your health second, or third, or forth. PUT IT FIRST.
These are some easy things that you can do. Are you ready to do it though?
OFCOURSE YOU ARE!
If you want more time in your life you will do it.

If you want to live a better life you will do it.

If you really want to make the most out of your life and not watch it go by you will do it.

Don’t just sit there and think about it. Be a doer and DO IT!

shock

SHOCK…..when coming for your First Consultation

How many of you have decided that you were finally going in to see a natural health care provider to get that ‘problem’ looked at? …you’ve had that niggling issue for a little while now and it won’t go away. Or, you woke up one morning, and realised you couldn’t move trying to get out of bed.

First Step: You call up your local chiropractor/remedial massage therapist and make a booking.

Second Step: You walk in, you are greeted by friendly staff and you fill out the form. You are sitting there waiting for your turn to see the health professional. Thoughts start to flow through your mind…. I hope I’ve made the right choice; is this person going to fix my problem?; hopefully I can get this fixed before this event tomorrow; I hope this person knows what they are doing; I know exactly what the problem is, I just need them to fix it quick; etc etc….

Third Step: The Health professional calls your name, greets you with a smile and welcomes you into the consultation room. You explain why you have come in, you tell the health professional a little bit about yourself and what has lead you to that moment, and then the health professional begins their examination and treatment.

THE SHOCK:

The health professional begins asking you questions about aspects of your life which you find interesting and not ready to answer. You had all these other responses lined up but they are not for the questions you were expecting. You notice they are examining & treating other parts of your body that are not the actual part that is giving you grief, but through the explanation you are connecting the dots. The bigger shock is that you realise this person is going to help you but your attendance at that event you had planned may be held off. You realise that your health is not something you can keep pushing to the side to accommodate for other parts of your life. More importantly you realise that to ensure you can continue to enjoy all the other aspects of your life you need to ensure that you stop putting your health to the side and adjust your life to put it FIRST.

Lifestyle change: You left that appointment a little smarter than you had walked in. You feel better, not only because you have some pain relief, but because you have a sense of direction. You know what to do. You now know that your health is that important that you have to change the way you live to make sure you can still live the way you want. What you thought would be a major change, when you start to think about it, really is only a small change to achieve a big change in yourself.

You just realised that making your health priority number one, would actually help you achieve all your other priorities. Now isn’t that a shock.

nigel-tim-blog

Inside the mind of Nigel and Tim, the chiropractors of DHCTC.

It is important to know what a chiropractor thinks about their own profession; the health industry in general; bias in the health industry; and the philosophy of different chiropractors.

By looking at these different factors you will be able to understand where our chiropractors stand on these topics which in turn will help you make an informed decision about choosing the right health professional.

We have 2 chiropractors that work at Dulwich Hill Chiropractic & Therapeutic Centre, Dr Nigel Luis & Dr Timothy Paynter. Here is what they had to say about the above mentioned topics.

How do you feel about chiropractic in Australia?

Nigel: I feel it is a growing profession that has integrated well into the primary health care sector. Chiropractic in Australia has really developed over the last 20 years or so to ensure it stays level with scientific advancements in health and governing bodies in Australia help ensure the Australia stays on top of their game. Its exiting to see and I am happy to be part of it.

Tim: Before I studied chiropractic I wanted to make sure that it wasn’t going to lead me to an alternative medicine with no scientific backing. So I learnt as much as I could before I chose chiro. Obviously I was impressed by all the research that went into what we do so I became a chiropractor.

How do you feel about the health industry in Australia?

Nigel: I have worked in another part of the world as a health professional, amongst other health professionals, and have to say we are blessed in Australia. I still think there can be improvements in how we manage illness in Australia but we are definitely blessed to have the health benefits we receive at the moment.

Tim: I feel we have some catching up to do. Like Nigel I believe we need to change our approach more. I feel we are still very reliant on symptomatic relief and how to tackle illness when it hits as opposed to more preventative measures. We have made some steps but I feel there is much more room for improvement.

Do you feel there is bias in the health industry, especially when it comes to chiropractic?

Nigel: YES!!! Old referral systems are still in place and even though in many instances chiropractic should be the first point of referral from GP’s and other physicians we are sometimes overlooked due to old and convenient approaches to health care. It has changed from say 10-20 years ago but it is still prevalent.

Tim: Most definitely. Chiropractors are primary health care providers, who are covered by medicare, DVA, Third Party Insurance and we produce great results for our patients, yet I find it interesting that some will still see chiro as an out there type of treatment. Good to know that we have so many doctors in our community that are happy to refer to us, which is encouraging, but I find that we were sometimes not the first choice even when we should have been.

How do you feel about the differing views and philosophies with in the profession of chiropractic?

Nigel: I have no problem with it. All chiropractors have their patient’s best interests in mind. Chiropractic is very diverse and there are many techniques that chiros will incorporate to achieve the best results. I personally like to use techniques that are well known and practiced and have decided to finesse these techniques as these have been proven to get great results so I stick to those. I rarely try alternative methods as traditional diversified chiropractic is super effective as it is.

Tim: I didn’t realise how many different chiropractic philosophies or views to treatment there were until after I left uni and started practicing. I have come from a sports science back ground with a heavy emphasis on biomechanics so I find diversified techniques and body movement most important. There are different ideologies like N.E.T (neuro emotional technique), Applied Kinesiology and others that we touched on in uni but like Nigel I also believe chiro through the diversified method and associated methods are effective enough to gain maximum results.

 

I hope this discussion helps you understand a little more about who Nigel and Tim are. If there are other topics that you would like their opinion on please comment so we can engage with you.

Regards

 

Charbel Chehade

Clinic Manager of DHCTC

Hip Joint for Website!

What does it mean when your hips are out of alignment?

You may or may not have heard this term before, but when your ‘hips are out’, there is much more to it than just the hips.

In biomechanical terms, when your hips are in alignment, they are not rotated forward or back or favouring one side. When your hips fall out of alignment, they move out of a centred position, and force the spine and lower limb to compensate.

 

Causes:

Some of the main causes of hips being out of alignment are:

  • Bad seating and standing habits
  • Scoliosis
  • Carrying bags on one side
  • Pregnancy
  • Twisting and rotating during sleep
  • Crossing or folding legs
  • Past injuries
  • Stretching imbalances
  • Congenital disorders
  • Post operation
  • Poor footwear
  • Poor core strength
  • Pronation (collapsed arches)

Symptoms:

Some of the symptoms people experience from their hips being out of alignment are:

  • Hip pain
  • Sciatica
  • Lower back pain
  • Upper back pain
  • Knee Pain
  • Foot/ankle Pain
  • Tight/Tense muscles usually on one side at the back of the legs, groin area, or buttocks

Treatment:

Effective treatment to realign the hips include:

  • Chiropractic hip alignment
  • Lower back adjustments
  • Massage to the lower back hip and leg region
  • Home exercises to improve strength around the hip and lower back region
  • Core strength exercises

 

Not treating these issues can lead to overuse and injury, disc, facet and joint complications. They can also lead to serious long term which may impact your quality of life. These may include:

  • Hip Replacement
  • Disc injuries
  • Surgery
  • Osteoarthritis

The Health Professionals at DHCTC are experienced with a specialty in helping with hip problems.

If you feel your hips might be out of alignment, don’t hesitate to contact us on 02 95645222 or go to our contact page and make a booking/ask a question!

 

Thank you

Dr Nigel Luis

Chiropractor

Why-Sore-Feet

Why am I getting a sore foot?

Why am I getting a sore foot? Why wouldn’t both be sore?

This is a common condition and question we see here at Dulwich Hill Chiropractic and Therapeutic Centre.
A sore foot could be anything from:
•    a regular ache
•    sharp shooting pain
•    pulsing pain
•    pins and needles
•    numbness
•    burning sensation
It can appear at any time during the day or night and there are many reasons why sore feet can occur and we will address this in a follow up article, but why one sore foot?
With any condition of the body, it is important to assess and treat both the symptoms and especially the CAUSE!

Some of the causes may include:
•    Poor foot alignment which can be due to what is commonly known as flat feet or pronation. This could be in one foot only and it is important to find out why it is occurring in only one foot.
•    Over use of the muscle at the base of the foot (plantar fasciitis).
•    One leg may be longer than the other, causing you to apply more pressure to one foot.
•    Injury to any part of the lower limb – even if it isn’t to the foot, the body can compensate in different ways which can ultimately lead to excessive pressure or rotation in the foot.
•    Pelvis could be rotated causing more pressure to be placed on one foot.
•    Scoliosis (abnormal curve in the spine) can lead to an imbalance of one foot

Although there are more, these are some of the main reasons.

So how can I fix the problem?
In some extreme cases a patient may need either cortisone  which is a steroid injection, or surgery. Thankfully Natural Health Care is quite successful in its treatment of this condition.
A thorough assessment by a Primary Health Care provider like an experienced chiropractor will be able to determine what the actual cause is and advice an effective care plan for the individual. This may include:
•    Soft Tissue (Muscular) Release
•    Chiropractic alignment or adjustment
•    Hip alignment using gentle effective body movement techniques
•    Foot orthotic (insole) recommendations
•    Exercises for muscle and joint rebalance.
and more depending on each individual’s concerns and severity of condition.
These treatments are usually quite successful and like any good therapist, if they are unable to help you they will surely lead you in the right direction.

Dr Nigel Luis has had much success treating this condition, so for more information don’t hesitate to contact us on 02 9564 5222 or contact us by email.